Hurricanes Helene and Milton Recovery Efforts of First Contact Staff

As the communities of Pinellas, Pasco, Hernando, and Hillsborough counties continue to recover from the devastating impacts of Hurricanes Helene and Milton, First Contact is proud to recognize the incredible work of our dedicated staff. Our First Contact team has responded to almost 4,000 calls from those impacted by Hurricanes Helene and Milton in the last 7 weeks . These unsung heroes have gone above and beyond to support families, seniors, and individuals affected by these historic storms, providing vital resources, compassionate care, and unwavering hope during a time of great uncertainty.

A Lifeline for the Community

In the aftermath of Hurricanes Helene and Milton, the First Contact team mobilized immediately to address the urgent needs of those affected. Staff members worked around the clock to answer thousands of calls and texts, offering critical information, referrals, and emotional support to individuals navigating the chaos left by the storms. From assisting with information regarding emergency shelter to connecting people with food, cooling stations, water, and other essential services, their efforts were a lifeline for the community.

A Community United

“First Contact’s mission has always been to stand with our community in times of need, and our staff have truly exemplified that commitment in response to Hurricanes Helene and Milton,” said Micki Thompson, President/CEO of First Contact. “Their dedication, compassion, and resilience have been nothing short of inspiring. They are the heart of our organization and the reason we can make such a profound impact.”

As the recovery process continues, First Contact remains committed to supporting the individuals and families affected by these disasters. We thank our staff for their extraordinary efforts and their unwavering dedication to serving our community.

To learn more about First Contact’s disaster response efforts, please visit us at FirstContact.org.