211 Tampa Bay Cares is now First Contact - Learn More
First Contact Accessibility Statement
Updated: September 2024.
General
First Contact strives to ensure that its services are accessible to people with disabilities. First Contact has invested a significant amount of resources to help ensure that its website is made easier to use and more accessible for people with disabilities, with the strong belief that every person has the right to live with dignity, equality, comfort and independence.
Accessibility on Firstcontact.org
Firstcontact.org makes available the UserWay Website Accessibility Widget that is powered by a dedicated accessibility server. The software allows Firstcontact.org to improve its compliance with the Web Content Accessibility Guidelines (WCAG 2.1).
Enabling the Accessibility Menu
The Firstcontact.org accessibility menu can be enabled either by hitting the tab key when the page first loads or by clicking the accessibility menu icon that appears on the corner of the page. After triggering the accessibility menu, please wait a moment for the accessibility menu to load in its entirety.
Disclaimer
First Contact continues its efforts to constantly improve the accessibility of its site and services in the belief that it is our collective moral obligation to allow seamless, accessible and unhindered use also for those of us with disabilities.
In an ongoing effort to continually improve and remediate accessibility issues, we also regularly scan Firstcontact.org with UserWay's Accessibility Scanner to identify and fix every possible accessibility barrier on our site. Despite our efforts to make all pages and content on Firstcontact.org fully accessible, some content may not have yet been fully adapted to the strictest accessibility standards. This may be a result of not having found or identified the most appropriate technological solution.
Here For You
If you are experiencing difficulty with any content on Firstcontact.org or require assistance with any part of our site, please contact us during normal business hours as detailed below and we will be happy to assist.
Contact Us
If you wish to report an accessibility issue, have any questions or need assistance, please contact First Contact Customer Support as follows:
Email: admin@firstcontact.org
Phone: Phone: 727-210-4211
211 Tampa Bay Cares is now First Contact - Learn More
First Contact (legal name 211 Tampa Bay Cares, Inc.) is a 501(c)3 organization as determined by the Internal Revenue Service. A copy of the official registration (CH7975) and financial information may be obtained from the State of Florida Division of Consumer Services on their website (www.800helpfla.com) or by calling toll free 1-800-435-7352 within the state. Registration does not imply endorsement, approval or recommendation by the state. View our IRS Determination Letter.
